Ecuador

Servientrega (2-3 días laborables)
Servientrega (Bikinis personalizados: 6-7 días laborables)

International Shipping

DHL (4-6 business days)
DHL (Custom bikini 10-14 business days)

ECUADOR

Los bikinis en stock llegan en 2-3 días laborables mediante servientrega. Los bikinis personalizados entre 6-7 días laborables. Toma en cuenta que tu bikini es personalizado si: Cambiaste el color/print original Mezclaste top y bottoms Pediste menos o más cobertura en el bottom

INTERNATIONAL

After dispatch, your order will arrive within 4-5 business days. Please note weekend days are not business days. Please allow 1-2 business day for processing. Please note that transit times are measured at the point of dispatch.
Important: Holidays or orders made Friday, Saturday or Sunday are not count as a Business Day
Please note: During peak periods (Sales, Public Holidays, or the day after a Public Holiday), please allow up to 5 business days for orders to be sent out.

Generally orders are dispatched the following business day after order is confirmed, however please allow up to 2 business days for dispatch.

After your parcel has dispatched, you will receive a shipping confirmation email which includes tracking details. Simply click on the link provided to track your order.

Aneu Swimwear is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.

Si necesitas cambiar tu orden, contáctanos mediante Instagram, WhatsApp o correo lo más pronto posible.

If you need to change your order, please contact us immediately. We process orders quickly, and once our warehouse has processed your order we will be unable to make changes. Once orders have been confirmed in our system they are unable to be cancelled. There is no guarantee an order can be changed.

Mail: aneuswimwear@gmail.com
WhatsApp: +593 98 292 2066
Instagram: @aneuswimwear

Depending on the shipping service you have selected, after dispatch your order will arrive within 2-6 business days.

Via the tracking details sent at shipping confirmation.

A veces pueden ocurrir retrasos que están fuera del control de Aneu. Si tienes un paquete retrasado, comunícate con el courrier con el número de guía, ellos tendrán la información más actualizada. En caso de que el courrier no responda, puedes contactarnos para ayudarte lo más pronto posible. Toma en cuenta que en feriados/días festivos/sales los paquetes pueden tardar más en llegar.

At times delays can occur which are outside Aneu’s control. If you have a delayed parcel please reach out to the shipping carrier initially with your tracking number as they will have the most up to date information. Following this the customer care team can assist with any unanswered questions.

Escríbenos con tu número de orden y guía para poder ayudarte mejor.

We encourage you to reach out to the shipping carrier responsible for delivery and quote your tracking number as they will have the most up to date information. If you still require assistance contact our Customer Care team. contact our Customer Care team.

Mail: aneuswimwear@gmail.com
WhatsApp: +593 98 292 2066
Instagram: @aneuswimwear

Enter promotion code or store credit code at checkout at the top right hand side. Enter code in the box with text ‘Gift card or discount code’ and press Apply. This will minus the store credit amount from your order total, or apply the discount to the order.

If you are experiencing issues with a promo code or store credit
contact our Customer Care team.

If your order has been fulfilled address changes are not possible. If you request a change prior to fulfilment this may be possible but cannot be guaranteed.

Si tu orden ya fue enviada no es posible cambiar la dirección.
Si tu orden no ha sido enviada, por favor contáctanos para hacer el cambio de dirección.

Mail: aneuswimwear@gmail.com
WhatsApp: +593 98 292 2066
Instagram: @aneuswimwear